FAQ's
1. Do I need to take an appointment to visit Goenka?
There is no need to take an appointment. You can walk in any of our stores and we would be happy to serve you.

2. What is the difference between a ring from Goenka and one from another jeweler ?
Goenka emphasizes on quality rather than on quantity. Our rigorous standards of diamond grading and decades of experience ensure that every aspect of a Goenka diamond engagement ring is of the finest quality. The shopping experience at our stores is unique with beautiful ambience and knowledgeable sales executives to help you to select the perfect ring.

3. Why do Goenka rings sparkle so much?
Before a diamond can become a Goenka diamond, it must meet our strict quality parameters that go far beyond the Four C’s. Our team of gemologists evaluates diamonds differently. They take into consideration Goenka’s visual standards for beauty and brilliance. Two similar diamonds can have the same Four C characteristics, but if either one has not been cut well, they will not sparkle equally. Our gemologist choose diamonds according to a more complex set a criteria, including a high level of connoisseurship which cannot be translated into any gemological report.

4. What is more important - colour or clarity?
The importance of colour versus clarity comes down to personal preference. Goenka only carries diamonds that are D, E, or F colour and greater than VS2 clarity.

5. Why is there no A, B, C in the colour grading system?
In 1953, the Gemological Institute of America introduced what is now the industry standard grading scale for colourless diamonds, grading them on a colour scale from D to Z and a clarity scale from Flawless to I3. At the time the new grading system was introduced, several grading classifications were used that employed numbers, letters and descriptive words. This caused confusion when comparing two diamonds that had been graded with different nomenclatures. D was agreed upon as a starting point to differentiate from the previous systems.

6. What diamond cuts does Goenka carry?
Goenka carries round brilliant – cut, emerald – cut, square emerald – cut, cushion – cut, radiant – cut, oval, pear, marquise and heart – shaped diamonds.

7. Do you carry Asscher cut diamond rings?
The Asscher – cut is essentially a trade name that describes a square emerald – cut diamond with wide and steep cut corners, a small table and a built up crown. Goenka does carry this special make of square emerald – cut diamonds.

8. Do you offer certificates for your diamonds?
Yes. Every diamond engagement ring is accompanied by an original diamond report from the Gemological Institute of America.

9. Where do Goenka's diamonds come from?
Goenka Diamond And Jewels Limited, is an India – based specialty diamond company that uses its strong industry relationships to secure reliable and trusted sources of the high – quality polished diamonds necessary for Goenka jewelry. The diamonds in Goenka jewelry are purchased from global sources that adhere to the Kimberley Process Certification Scheme and The System Of Warranties, which are the industry standards governing the purchase of diamonds from non – conflicts areas.

10. What are the most popular engagement ring styles right now?
Every person has his own idea of what makes the perfect ring. Generally round brilliant, cushion and emerald – cut rings are the most popular. In particular, our cushion – cut Micropave ring is a favorite. Goenka’s classic design aesthetic ensures that the rings we offer will never go out of style.

11. Will Goenka create custom designed rings?
Yes. Provided your request is in keeping with the Goenka design aesthetics, we will be happy to work with you to bring your dream ring to life.

12. Will Goenka create a mounting for my own diamond?
We will only create settings for diamonds that have been purchased from Goenka and have passed our strict quality assurance criteria. This ensures that every aspect of jewelry carrying the Goenka Diamond And Jewels Limited name is of the finest quality in the world.

13. What happens if my fiancée does not like the ring I chose?
As long as you want to make the change within 30 days (and the ring has not been used), we would be happy to help you select a different ring of your choice.

14. Does Goenka sell men’s wedding bands?
Goenka only offers men’s wedding bands with the purchase of a diamond ring or diamond wedding band.

15. Does Goenka buy back rings if I would like to purchase a larger diamond?
Strictly on a case-to-case basis we help our customer to upgrade or sell his diamond.